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Orders are shipped exclusively through registered courier companies and/or speed post.
We ensure that orders are dispatched within a minimum of 1 working day and a maximum of 7 working days, or as agreed upon at the time of order confirmation. The delivery of shipments is subject to the norms of the courier company/post office.
Growhex is not responsible for any delays in delivery caused by courier companies or postal authorities. Our guarantee is to hand over the consignment to the courier company or postal authorities within 7 working days from the order date and payment, or as per the agreed delivery date during order confirmation.
To provide you with safe and swift delivery of our products, we partner with trusted courier services.
If you ever notice that the packaging appears tampered with before product delivery, please reject the package and inform our customer care, providing your order reference number. We will make every effort to ensure a prompt replacement delivery to you.
All orders will be delivered exclusively to the buyer’s registered address as per the details provided during credit/debit card transactions, unless otherwise specified at the time of the order. Growhex holds no responsibility for any damage to the order during transit to the buyer.
We are pleased to offer free delivery for every order shipped through www.growhex.com throughout Punjab & Delhi
For shipments outside Punjab & Delhi any applicable Octroi charges are to be borne by the customer.
All payments made on www.growhex.com are secured with 128-bit SSL Encryption, providing the highest level of protection in Payment Gateways to ensure the safety and security of your payment.
We exclusively use the Phonepe payment gateway for all our transactions, including Credit/Debit Cards and Net Banking.
Genuine Manufacturer Warranty:
Each product available on www.growhex.com is guaranteed to be 100% genuine and comes with a manufacturer’s warranty.